We are really sorry for the trouble. All the items we do not have in stock are marked as sold out, but sometimes some items are too popular to send in time. We are trying to find the items as soon as possible and send them to cusomters. And as for those items we also will send email to customers to contact, you can choose another model for exchange if you cannot wait for the delay, or we also can send others to you at first and send the item later in another package. And we even can refund you the item and send others.
Please send email to tell us the order number, we will follow the problem.
Any questions please contact us by Customer Service Express: https://help.tinydeal.com/contact-us