Advanced Search

Sign in to My Tinydeal At Home

Manage your Fixed Broadband and Landline account, view fixed services bills, manage add ons.
Email Address:*
You can log in by your tinydeal account without registering again.
Forgot your password? Click Here.
New customer? Start here.
All Categories

Live Help

How to upload a video of a defective item?

  Writer: huangdongxi   Date:2015-02-27 16:15:49  

If your product turns out to be defective and pictures can’t show the problem, please make a video to show us the problem. You can upload a video to

There are two ways to share your files: enter emails to transfer files or grab a download link.

Please choose to create a download link.

Do not enter emails to transfer because the email WeTransfer sends will be rejected by our system.

The size of the file can be as large as 50MB. Please try not to exceed this limit for our convenience.


1. Add files and choose to create a download link:



2. Click”Transfer”:



3. Copy the link and reply to our email communications directly, or send the link to us via



We will check the problem and reply after we receive the video.


Any other questions, please feel free to contact us on And we will answer you within 24 hours.

Thank you for your cooperation.

Does the above information have solved your problem?
Relative Of FAQ
Please log in to ask questions! Please Login
Entre na nossa comunidade TinydDeal - Blog TinydDeal - Facebook TinydDeal - Twitter TinydDeal - Youtube TinydDeal - Forum