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How to measure your package weight and how to buy the label?

  Writer: zhangning   Date:2014-02-25 15:41:40  

We suggest you measure the real complete package that you are going to return by yourself with tools, which is the most accurate, and you could also refer to the weight of our products on our webpages.

For the steps to finish the whole procedure and more details, such as price for each weight, our aim and advantages etc, please carefully read the product descriptions of the 4 special items:
(1) 0-500 Grams:
(2) 501-1000 Grams:
(3) 1001-1500 Grams:
(4) 1501-2000 Grams:

Please remember to leave us a note for the payment: Payment for returning item (model of item) in order (order NO.), in order to let us know what the payment is for efficiently. We may also call you just in case, so please kindly leave your phone number too.
Please do not divide the product in several packages so we can fix cases for you as soon as possible!

For example, if your package weighs 450g and you would like to return it by DHL, then the returning shipping cost should be 22.16€, so please choose  ACC-DHL1 and pay for the order.
If your package weighs 2.5 kg, you can choose one DHL 4 and one DHL 1, then pay us.

If you want to know more about our poilcy, you can here to check more:

If you have any questions, please feel free to contact us:

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