Thank you for your support to TinyDeal.
Please check as following steps,
1.Check whether there is wifi in attachment, whether wifi is working well.
2.Turn on wifi. Make sure settings are correct and can connect to internet.
3.Search wifi signal and connect to it (enter password if it is necessary).
4.Set device to the option of using wifi
5. please make sure Password is correct.
Any questions please contact us by Customer Service Express: https://help.tinydeal.com/contact-us