Thank you for your support to TinyDeal.
1.Please check whether there is noise when listening through earphone, If so, there is something wrong with electric circuit of earphone; please restore the device to try, if not, loudspeaker may be faulty. If we resend a good speaker to you, could you fix it ?
2.Please check it has bad contact of earphone jack. Please check the earphone jack and have a try.
3.Whether the plug of earphone is clean? Stain may result in noise. Please clear the part to try.
Any questions please contact us by Customer Service Express: https://help.tinydeal.com/contact-us