Welcome to TinyDeal.
Please format the player by your pc.(Please format by FAT, if do not have FAT, please use FAT32). You can format by those steps:
1, when you connect the player to the computer,
2, choose the Disk of the player, and then Press the Right click of the Mouse.
3, you can see the Menu, choose the Format.
And you can format the player.
Any questions please contact us by Customer Service Express: