We have got your pictures and would check them first and give you a satisfid answer. Please accept our sincere apologies to you for the damage, we would be responsible for the items and solve the problem for you positively. And we appreciate your cooperation and efforts for all this. Also, we hope you could be nice enough and would not give any paypal dispute against us.
Any other questions please feel free to contact us on https://help.tinydeal.com/contact-us. And we would answer you within 24 hours.
Have a nice day!